JLS TECHNOLOGY / CLIENT OUTCOME

Santander Fractional CISO Case Study

A focused example of how executive technology leadership and practical delivery can create a clearer path from risk and complexity to measurable progress.

Service

Fractional CISO

Client

Santander

Chelsea Brown, VP IT

Business situation

Expanding threat vectors and rigorous regulatory expectations demanded executive security leadership without the full-time C-suite overhead.

Outcome

Modernized the enterprise cybersecurity posture, elevated incident response readiness, and delivered board-level security reports.

“We needed CISO-level judgment without adding a C-suite headcount. What mattered to me was that the security reporting held up in front of our board — not just internally. Incident response went from something we assumed we could handle to something we had evidence for.”

Chelsea Brown, VP IT / Santander

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